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Business ProfileforHurley Roberts Service Co.
At-a-glance
Customer Complaints
65 complaints closed in last 3 years
50 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 2472 Jett Ferry Rd Ste 400-132, Atlanta, GA 30338-3059
- BBB File Opened:
- 4/14/2004
- Years in Business:
- 40
- Business Started:
- 8/8/1983
- Business Incorporated:
- 8/8/1983
- Accredited Since:
- 11/22/2013
- Type of Entity:
- Corporation
- Alternate Business Name
- WatchHelp.com
- CBS Watch Material, Inc.
- Hours of Operation
Primary
- M:
- 10:30 AM - 4:00 PM
- T:
- 10:30 AM - 4:00 PM
- W:
- 10:30 AM - 4:00 PM
- Th:
- 10:30 AM - 4:00 PM
- F:
- Closed
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Mitch Adler, President
- Mr. Mark Ryan Pollock, Manager of Operations
- Contact Information
Principal
- Mr. Mark Ryan Pollock, Manager of Operations
Customer Contact
- Mr. Mark Ryan Pollock, Manager of Operations
- Additional Contact Information
Fax Numbers
- (800) 358-8767Other Fax
Email Addresses
- Primary
- (800) 358-8767
Customer Complaints
65 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/10/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
Customer Reviews
261 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jackson C
07/09/2024
Hurley Roberts Service Co. Response
07/10/2024
Dear *******,
We are very sorry for the missed communications unfortunately during our system upgrade we were unable to reply as we would have liked.
There was a delay in getting the parts we needed for the repair of your older Citizen Dive Watch.
The good news is that we expect to get the final parts we need by the end of this week if not early next week.
Repairs at this point in time take about 2-3 weeks from when we get all the parts in, but we will complete the repair sooner if at all possible.
Then your watch will go through a brief quality control, and should it pass it will ship soon after.
When it ships you will automatically get an email with tracking information.
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