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ComplaintsforLa Scala
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Complaint Details
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Initial Complaint
12/16/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
La Scala is a watch repair shop, to which I sent my Rolex for cleaning back in September. They received it the first week in September, but they have not answered my repeated emails, texts and phone messages to find out what the charges are, when it will be ready, etc. They don't answer the phone but say to leave a message--which I have done without any response. The building is a large wholesale-only complex, and a friend I asked to go see if they are still in business cannot get in without a wholesale license. I called the number of another tenant in the building, who said La Scala is definitely in business and that she would tell them to call me--but still no response. Can you help?
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.