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Find a Location

YogaSix Midtown has 1 locations, listed below.

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    Business ProfileforYogaSix Midtown

    Yoga Studio

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1010 W Peachtree St NW Ste B, Atlanta, GA 30309-4857
    BBB File Opened:
    2/3/2023
    Years in Business:
    5
    Business Started:
    1/1/2019
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Laila Howard, Manager
    Contact Information

    Principal

    • Ms. Laila Howard, Manager

    Customer Contact

    • Ms. Laila Howard, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 1/3 I tried a "one month of unlimited yoga for $23" offer at YogaSix in midtown. There was a contract that they did not talk me through, and they required that I sign at the bottom to attend my first class. I saw a charge of $136 on my credit card on 1/23, so I called and emailed asking that any ongoing membership be cancelled. In reading the contract I signed, it says that if my initial term is one month or less (which it was), I must give at least 30 days written notice of cancellation. I signed the contract on 1/3 and my membership began on that date, and the reoccurring charge of $136 happened on 1/23 (20 days later). That was charged within 30 days, so I still should have had 10 additional days to let them know that I did not want to continue with a membership. I let them know via phone and email on 1/23 that I wanted to cancel, and again on 1/25. The first response I received was today (2/2), stating that "Because that intro deal is attached to a month of classes, I will not be able to refund the one month payment from 1/23." It seems exploitive to allow a charge of $136 to go through on 1/23 when I requested that it be cancelled on the same day (inside the 30 day window). Or if they really are unable to edit their system in any way to STOP an exploitive charge or issue a refund, they could have at least altered the month of classes to which the intro deal was attached to be 4 or 8 classes. It seems unlikely that their system really cannot ever issue a refund. I tried to contact ************ times (by email and phone on 1/23 and by email and phone on 1/25). I would like them to abide by their contract and honor my request to cancel any membership that was created by trying the one month of unlimited yoga for $23.
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    Customer Reviews

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