ComplaintsforAccess Overhead Doors, LLC
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Complaint Details
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Initial Complaint
09/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid this gentleman a deposit to install my garage door.I sent him the deposit $3449.50 to have the work and he never returned to my home to do the job. I called him and kept saying he is coming and never came. He stopped taking my calls and just disappeared. The invoice he sentInitial Complaint
09/01/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I had a contract for Access Overhead Doors to replace 3 garage doors on my property. The contract was signed on 5/4/2021. I provided a $4,500 deposit so that the doors could be ordered (they were then on an 8 week backorder, or so I was told). 8 weeks came and went with no communication from Steve (the owner). At the end of June (8 weeks), I got 1 text message saying that the doors would be in at the end of July. End of July came and went, and I cannot get ahold of Steve for anything. He has totally disappeared, with my $4500. I had done work with Steve before, and he was professional and prompt...I am surprised by this change and unfortunately very disappointed.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.