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ComplaintsforEtienne Glamour, LLC
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Complaint Details
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Initial Complaint
06/20/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of transaction: 3/11/24 informed business of product and service I wanted. 5/12/24 business gave me total price of their product and service. 3/12/24 $100 deposit made to business via Cash App to secure booking spot. 3/18/24 $360 Zelle to stylist/owner of the business for the hair bundles. 4/02/24 remaining balance of $100 cash given to stylist/owner of the business.Amount of money paid the business: $560 total.What the business committed to provide me: the business/owner committed to providing me with product and services that included a shampoo and dry, braid down, traditional sew-in with body wave raw virgin hair bundles in length of 18/20/22 inches.What the nature of the dispute is:the nature of the dispute is that the business owner/stylist knowingly and willingly participated in deceptive trade practices by installing in a different type of hair that was not what I originally requested or paid her for. Which in turn was also a breach of an oral contract. Whether or not the business has tried to resolve the problem: no this business has not tried to resolve the problem at all. Account/order/tracking number: I have a Zelle transaction confirmation number which is Confirmation #: ********** on the amount of the $360 for the hair bundles. If the issues involve advertising, when and where the ad was seen: 3/06/24 myself & a friend witness of mine went in person to die so with ***** the owner/stylist about my appointment, style I wanted, and view the hair requested in person at the business located at *****************************************************
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Contact Information
2840 E West Connector Ste 310
Austell, GA 30106-6850
Business hours
Today,By Appt. Only
MMonday | By Appt. Only |
---|---|
TTuesday | By Appt. Only |
WWednesday | By Appt. Only |
ThThursday | By Appt. Only |
FFriday | By Appt. Only |
SaSaturday | By Appt. Only |
SuSunday | By Appt. Only |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.