![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforT.C.Communications
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I seen an advitisment for free service for two months and pay ***** for the rest of my service. I talk to someone named ***** about free cell service and free phone. I have the texts messages. He promised a ******* galaxy a32 and kept stringing me along and then finally told me to call the number and demand my phone. The place said they dont do that so I have this SIM card with no phone. I send screen shots in to customer service and never had a solution or nothing so I ask them if I could go and get ANY phone and they said yes mam u can go get any phone u want and the dim will work. I did that. It took them three days to tell me u need to call the carrier to have the phone unlocked. I call the carrier and they had no idea wat I was talking about. I call the place bck and they dont know wat to say. Finally I just asked for my money bck. Its been almost two weeks and no refund and my card gets charged every day ***** for services Im not even getting. Something has to be done. They are a huge rip off. They tipped me off so bad.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
4977 Austell Rd
Austell, GA 30106-2053
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.