ComplaintsforSouthern Rivers Energy
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Complaint Details
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Initial Complaint
02/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Everyone on ****** complains about this company price gouging. They are the only electric company to choose in the area so no one has the option to switch to a different company with more affordable rates. A single man in a medium size home who stays gone all day with everything unplugged and the ** not running gets charged hundreds. It doesnt add up.Business response
02/28/2022
Since the person making the complaint does not match the records on file, we cannot comment on the account but if the member will call customer service, we will be happy to go over the account and schedule an energy audit if needed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.