ComplaintsforArrow Exterminators, Inc.
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Complaint Details
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Initial Complaint
06/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On April 19th, 2024, I informed Arrow Exterminators that I was selling my house and that the closing date for the sale was May 6th. On May 9th a technician from Arrow Exterminators performed service at the house, after I had informed them that I was selling the house on May 6th. On May 22nd, I received an email from ****** at arrow indicating that I had a balance for the service performed after I sold the house. I responded to ****** indicating that I did not authorize the service and that I no longer owned the house. She said that she consulted with "management" and stated "I spoke to management, just because we have a closing date we cannot cancel someones account. They have to call in & ask for that service to be cancelled."In the past, the technician would text me and confirm a date for service before performing the service. In this case, i did not confirm the date of service with the technician. I do not agree with this bill and should not be responsible for service performed after I informed Arrow Exterminators that I was selling the house.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.