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Find a Location

Cabin Rentals Of Georgia, LLC has 1 locations, listed below.

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    Business ProfileforCabin Rentals Of Georgia, LLC

    Cabin rentals

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    801 E. Main St Ste. B, Blue Ridge, GA 30513-4960
    BBB File Opened:
    11/7/2007
    Years in Business:
    21
    Business Started:
    4/1/2003
    Business Started Locally:
    1/1/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Gary Knight, Owner
    Contact Information

    Principal

    • Mr. Gary Knight, Owner

    Customer Contact

    • Mr. Gary Knight, Owner

    Customer Complaints

    2 Customer Complaints

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    File a Complaint

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Kirsten L

    1 star

    05/02/2024

    My recent experience with Cabin Rentals of GA was nothing short of a nightmare, and I feel compelled to warn others considering their services. In my opinion, this company operates more like a scam than a legitimate business, and their reputation for such behavior seems to be well-founded, with several news articles corroborating similar experiences. One of the most deceptive practices of Cabin Rentals of GA is their manipulation of contracts. While they verbally assure you of certain terms and conditions, they conveniently omit or misrepresent crucial details in the written contract. This sets the stage for a trap, where guests unknowingly violate the undisclosed rules, only to be blindsided with exorbitant fees and threats of legal action. Throughout our stay, there was no indication that anything was amiss. However, upon check-out, we were hit with a barrage of unexpected charges, leaving us stunned and feeling cheated. It's worth noting that these fees were not communicated to us until the very end of our stay, suggesting a deliberate attempt to deceive customers until it's too late to dispute. The lack of transparency and integrity displayed by Cabin Rentals of GA is appalling. It's deeply concerning that they would exploit their guests' trust in such a manner, leaving them financially burdened and emotionally distressed. In conclusion, I urge prospective renters to steer clear of Cabin Rentals of GA. Don't be fooled by their picturesque cabins and charming promises; beneath the surface lies a dishonest operation that preys on unsuspecting customers. Save yourself the headache and avoid this company at all costs.

    Cabin Rentals Of Georgia, LLC Response

    05/07/2024

    Kirsten, We would like to address your review. First and foremost, we have never communicated with you before in any way, shape, or form. The reservation that you are referring to (after considerable research) was not in your name, occurred 6 months ago, and did not list you as a registered guest on the rental agreement. Perhaps you were one of the 25-30 trespassers on our property during Mr. ******** *********'s stay. Additionally, your reviews are violating the dismissal form that Mr. *********'s attorney wrote up in the recent settlement of this stay. Two days later after Mr. ********* agreed to this settlement, you slander and malign against our company. Mr. ********* reserved one of our homes for 9 guests and 2 dogs for a 10-night stay in October. We were told when he booked that this was a Bible study group; however, no additional visitors or pets were ever discussed. A week into Mr. *********'s stay, it was discovered that an additional 25-30 unauthorized people and 4 unauthorized dogs visited the property every day without our consent. These are extremely blatant, intentional, and clear policy violations of Mr. *********'s signed rental agreement. Had Mr. ********* ever mentioned this to us, we would never have given permission. Bluntly, who books a privately owned home for 9 guests (the maximum occupancy at any time is 12 guests), and then hosts an additional 25-30 unauthorized people trespassing every day? When we called Mr. ********* to discuss this during the stay, he expressly told us that there were only the number of guests on the rental agreement and the 2 dogs he booked for at the cabin. Upon Mr. *********'s departure, we contacted him to discuss the policy violations; however, he explicitly denied any wrongdoing or breach of contract. His signed rental agreement makes clear that violations of this naturally incur fees. In reality, we were the ones being cheated as we have a duty to our homeowners to protect their privately-owned homes and uphold the rental agreement. What good is a rental contract if the policies are not upheld? No "trap" has ever been set for our guests. We urge guests to read and review the rental agreement that they sign when booking one of our luxury properties in order that situations like this may be avoided. The 93 Yelp reviews you mention have been written from guests with a similar narrative to yours: a guest violates the signed rental agreement to cheat our company and then turns to the Internet to slander and defame our family and company, taking no responsibility for their wrongdoings. As a Christian family ourselves, we uphold honesty and integrity in all of our interactions with others. Our family business has provided thousands of guests memorable and enjoyable stays for the past 20 years because they were honest with us and true to the signed rental agreement.

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