ComplaintsforBooktrades.biz
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Complaint Details
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Initial Complaint
06/30/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of transaction Dec 12,2021 Amount: $**** US dollars. My wife used my credit card to purchase a work from home software.(That"s what she thought it was)But actually she did not really understand what she is buying.She tried to cancel 20 min after purchase when she realized she did not get any software or membership to download the software.Book Trades said they never received such an e-mail.( she sent 3 e-mails) My bank tried to resolve this issue but this company has such confusing and misleading return policy that only works in their favor.They took $ ******************************************************************* return .I THINK IT"S ABSOLUTELY UNFAIR WHAT THIS COMPANY IS DOING TO POOR NAIVE PEOPLE!!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.