Business ProfileforThe National Society of High School Scholars

I signed up for a membership on July 31, 2024. My child's school says they will not honor it and it's practically useless. I called for a refund on August 1, 2024, and the rep stated I would receive a refund within 3 days. I called again today to get an updated status of my refund, and the rep advised it was issued on yesterday August 5, 2024. I have not received anything nor does it show pending in my account. What a SCAM!!!!!!!

Hi *****,As our published graduation policy states "We encourage you to check with the Graduation Coordinator at your school before purchasing any graduation merchandise to wear at graduation. If you need to return graduation items, it must be within thirty (30) days of purchase and in the same condition it was received for a refund or an exchange."This is also noted on the same page as the graduation regalia as a reminder prior to ordering since some schools are uniformed in terms of what they will allow students to wear during the graduation ceremonies.You accepted your son's invitation on July 30 and requested a refund on the evening of July 31; you were told that the refund would be processed within three (3) business days. Your refund for the one-time, lifetime membership fee of $90 was processed on August 5 (3 business days). You called on August 6 and requested a refund receipt in which you were emailed the same day, so there is closure there.We regret that your son wasn't able to wear his honor medallion but more importantly regret that he wasn't able to enjoy the lifetime benefits of his membership. We are so much more than our graduation regalia.Lastly, in terms of your scam statement, and at your convenience, please review this great and factual information about NSHSS and how our amazing members and families are enjoying their membership, ***************************************************************************. Wishing you all the Best!