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Find a Location

Southeast Georgia Health System has 1 locations, listed below.

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    Business ProfileforSoutheast Georgia Health System

    Health

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2415 Parkwood Dr, Brunswick, GA 31520-4722
    BBB File Opened:
    11/24/2009
    Business Management
    • Donna Boatright
    Contact Information

    Principal

    • Donna Boatright

    Customer Contact

    • Donna Boatright

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Edgar G

    1 star

    05/16/2024

    Good day. This review is about the Southeast Georgia Health System, ******************************, **************************** ***************************** ******************-C office/staff. On April 12, 2024, I visited with ***************************** ******************-C because I was having much abdominal pain. **************** recommended a CT scan for more information. A few days ago, before this appointment, I received a voicemail from **************** office. The staff member who called me is named *****. She left me a voicemail asking me to call her back about medication and that is all she said. I called back over a span of 3 days and left 2 voicemail messages and specifically stated that I was returning Ebonys call. No one returned any of these calls nor did ***** try to call me a second time knowing my imaging was coming up. Once I got called to the back, the nurse asked me if I had taken the medication prescribed to me by **************** office and I said no. I said I did not get anything prescribed to me. The nurse asked me if anyone called me because I needed to take medication 12 hours before my procedure. I explained that I did receive a call and I made a few attempts to call back, left voicemail messages, but nobody called me back. The nurse told me they cannot do the procedure. The staff (EBONY) at the Southeast Georgia Health System, **************************** ***************************** ******************-C staff could not even ensure that I had the proper medication to have this procedure done. So, on top of my chronic condition for my back, I now must continue to endure and deal with abdominal pain. They do not care at all. Sick people should not be ignored and discarded at will. Please spread the word to friends and family about this and have them spread the word. Also, please like and have them drop a like on this review. Thank you for reading.

    Southeast Georgia Health System Response

    05/23/2024

    We are so sorry to hear about your experience. It is our goal to ensure that every patient has an exceptional visit, and wed like the opportunity to speak with you to ensure that such an experience never occurs to you or future patients. Please contact us at ************ or ***************** at your earliest convenience, so we may gain additional insight and take the necessary steps to improve the care we provide.Thank you.

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