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Business ProfileforPrecise Moving & Storage, LLC
Additional business information
At-a-glance
Customer Complaints
28 complaints closed in last 3 years
20 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
- Location of This Business
- 1739 Gray Gables Way, Buford, GA 30519-7146
- BBB File Opened:
- 1/20/2015
- Years in Business:
- 11
- Business Started:
- 6/24/2013
- Business Incorporated:
- 6/24/2013
- Accredited Since:
- 6/16/2022
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 25
- Business Management
- Mr. Shmuel Toigender, Owner
- Contact Information
Principal
- Mr. Shmuel Toigender, Owner
Customer Contact
- Mr. Shmuel Toigender, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
28 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/22/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
40 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
barbara h
06/30/2024
Precise Moving & Storage, LLC Response
07/02/2024
To whom it may concern,
Customer was recently picked up and upon reviewing your case with *****, we found that you were actually provided with several discounts and complimentary labor services, which significantly reduced the overall cost of your furniture pickup. ***** went above and beyond to ensure that you received the best possible value for our services.
We provided complimentary cubic feet of storage, boxes, and labor as gestures of goodwill, in addition to the originally quoted estimate and fees for elevator/long carry services, which were clearly communicated prior to booking. Our efforts included offering the customer nearly $2,000 in discounts. ***** diligently accommodated all requested preferences, ensuring a positive experience. The assigned driver demonstrated exceptional courtesy and provided informative assistance, offering further discounts to ensure customer satisfaction. Despite these efforts, the customer expected all additional labor, boxes, and long carry charges to be waived, despite prior explanation of potential upcharges associated with estimate provided during booking.
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