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Find a Location

Scrubs n' Essentials, LLC has 1 locations, listed below.

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    Business ProfileforScrubs n' Essentials, LLC

    Medical Uniforms

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Scrubs n Essentials web site directs you to Strategic Partners, Inc. which is their supplier for the products they sell.

    Business Details

    Location of This Business
    149 Reinhardt College Pkwy STE 7, Canton, GA 30114-5298
    BBB File Opened:
    2/11/2015
    Years in Business:
    17
    Business Started:
    7/26/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. George Hillhouse, President
    Contact Information

    Principal

    • Mr. George Hillhouse, President

    Customer Contact

    • Mr. George Hillhouse, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/12/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    This business uniform shop Scrubs Essentials vendor came to our hospital in ************ ******* on 11/15/22 to sell scrubs to our staff on site. I paid for my nursing shoes and took them with me, however However, since they didn't have all the sizes of my scrubs they were taking orders and would ship them to us within two weeks. I paid for my orders at that time with invoice/receipt available. On Dec 5th, I reached out to the shop in ****** ** to inquire about my order by phone and a nice lady answered. , I was told that the manufacture: Cherokee and Healing Hands was merging their company and orders to them would be delayed another two weeks. I waited again, Early January ******************************************************* to inquire again this time no answer, unable to leave a message, voice mail full. Sent several emails starting in Jan 2023 with no response I have attempted multiple calls and emails without a response to get the uniforms that I have paid for back in November. I assume to vendor went out of business. My bank will not be able to reimburse as its a Merchant Purchase but a dispute has been filed. I would like my money back at this point for my scrubs I paid for but never received in the amount of $81 and change
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anonymous A

    1 star

    03/17/2023

    I ordered scrubs for my clinical rotations back in DECEMBER of 2022, and STILL have not received them. She promised that they would be delivered with other cohort's scrubs, and I would receive them then. They were not delivered, and when I have tried to call about the status of my order, she either does not answer, or tells me she will "write down my name and make sure they're done." I try to call just to get a refund, and no answer. These scrubs were not cheap, as they had to be enbroidered for the school. It is unacceptable to wait on an order for months, and not receive any communication about the status of the order. Not even a "heads-up" that the order will be delayed. It is my understanding she is short staffed, but in order to run a business, there needs to be proper communication with customers. Very disappointed, as the one pair of scrubs I do have are very nice.
     
     

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