ComplaintsforElite Used Cars
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Complaint Details
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Initial Complaint
12/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I received a few services from Elite Used Cars mechanic shop. Upon pickup of the car, two codes were showing that were directory correlated to the issues that the shop was supposed to fix. Initially, I was told I couldnt be seen again until next week. After leaving a review, the company told me I could come back the same day so they could look at the car. Upon arrival, the owner began arguing with me and yelling at me. My mother, who witnessed the codes to the car, rode with me. She stated to the owner that it was unprofessional to argue with a customer, and the owner replied I dont care. I chose to leave the premises rather than them continue to look at my car since the owner was yelling and arguing with myself and my mother rather than trying to resolve the issue. I have pictures and dates, as well as a receipt from the car shop to support the evidence.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.