Business ProfileforWest Georgia Fence Company

5 foot metal pool fence w/ 2 gates installed on July 26, 2022. I spent the entire day watching the install. All posts not on the four corners were cut short. I thought this was odd but I am not an fence installer. All posts were hand dug with a posthole digger and dry poured. The panels could not be set into the posts correctly because they were too long. The bottoms were cut enevenly so as to fit the length of the posts. I thought this odd as well. I was not ecstatic about the install and the installers didn't seem to know what they were doing. By August 11, 2022 most of the non corner posts were very wobbly. I reached out Aug. 11 and did not get anyone to come out until September 26. Same installers came back out while I was gone to work and dry poured some posts again. Most remained wobbly. I reached out October 2, 2022. Estimator came out October 7 with his brother and videoed wobbly fence posts. I stated that I did not want the installers back and that I wanted the owner to come out and assess the work. No follow up until Dec. 12,2022. Finally got a call January 24 that same installers were on the way to my house. I turned them away because I was not home. Feb 3, estimator and original installers came out and wet poured remaining wobbly posts after finding a number of previously cemented posts never dried. The posts redone in Feb. were not plumb & threw off closing spring & magnetic locking mechanism. Gate post that had been fixed still wobbly and gate does not close. Texted video to estimator on Feb. 24, 2023. No response until Feb 27, 2023 but follow up not scheduled. Inquired multiple times as to why posts were cut short, panels cut, and posts still wobbly. The response was that we are not quite sure and they shouldn't have been cut or dry poured. Fence is not secure due to poor cement install and posts being cut short. All posts left long are secure. I want immediate follow up from only the owner and complete reinstall of appropriate materials.