Business ProfileforScott’s Plumbing / LSJK Septic Repair

Called around to get prices to get my septic tank pumped out. Decided to hire company that quoted me $325. I called the wrong business,******* Plumbing,but was told by the office staff,******,that they could do it for the $325. I asked,"Are you sure?"and was told"Yes". She told me they would come later that day. When they arrived, I showed them where the tank lid could be located. They dug in wrong location and I redirected them to the correct spot. They pumped the tank out and as they were putting the tops back in place, I saw dirt falling into the tank. I asked about it and was told that it would fall to bottom of tank. Was told it would take approx. 10 days to refill. My husband and I redug the openings back up to check on water level. It was 2 weeks since having it pumped and the water level was back up. I could see that the scum layer with dirt was still there. Made appt with a different septic *** to come and pump it out again. Our water level in tank looked off to me so I called ******* Plumbing and talked to ***. *** said he would really like to look at the water level because he had never seen inlet side water level higher than outlet side. I informed him that I would cancel my appt so he could see it for himself. When *** came later that day, They brought a laser level and showed us that it was an optical illusion and that the water level was the same on both sides of tank. He gave us a price and also told us how we could fix the issue. At this point, I tried to address the issue of the scum and dirt from original job. The issue was brushed aside and told all was well. Weeks later due to weather and fixing a different issue on outside of septic tank, I tried to blast the scum layer with hose but it didn't budge. I looked up how septic tanks were cleaned/pumped out and realized they hadn't done a complete job. Tried talking with the owner. He continually put me down and made false accusations over the phone. I just want my septic tank pumped out correctly.