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ComplaintsforCarefree Boat Sales
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Complaint Details
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Initial Complaint
03/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased a boat from their Lake ****** location on 5/18/23. There were 4 items owed to me as part of the transaction. The owner *************************** made no attempt to get these items replaced or corrected for 8 months. We are now 9 months out and I had to go the dealer that sells the boats to find out that he waited so long that the boat is no longer under warranty. He also never inquired about replacing two of the items that were non warranty items. I am now having to work with the manufacturer and dealership to get assistance on the two of the items and pay out of pocket for the others. I contacted ***************** text, phone and drove to his location more than a dozen times with no response.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.