ComplaintsforAdvanced Solutions Crushed Concrete and Gravel Sales
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Complaint Details
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Initial Complaint
01/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We purchased 5 loads of "clean" crushed concrete gravel on 1/15/24 from this company for $310.20 per load. It also cost me $150 per load to have delivered. The product was described as "clean" meaning no metal within this gravel. They also advertise "clean" concrete gravel all over their ******** page. What was delivered was far from "clean". There is so much paper clip sized pieces of metal in this gravel that is physically unsafe for me to use as a driveway as intended. It could pop tires but more importantly poses a huge safety hazard for my ************* feet to walk on as it could severely cut open a foot especially after this metal begins to rust. It was also described to me after delivery by the owner that there is a chance that the small pieces of metal could be blown around by the wind - which means it could get blown into the grassy areas of my yard where my children regularly play and roll around. The solutions the company offered were quickly reduced and walked back just days after they were proposed. I have never seen a company be so unwilling to rectify a situation that poses a safety risk to consumers.Business response
01/26/2024
This complaint is for:Advanced Solutions
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.