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Find a Location

Her Juice Bar LLC has 1 locations, listed below.

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    Business ProfileforHer Juice Bar LLC

    Juice

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3367 W Hospital Ave Ste M, Chamblee, GA 30341-3456
    BBB File Opened:
    3/15/2023
    Years in Business:
    4
    Business Started:
    4/1/2020
    Business Incorporated:
    8/16/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Abigail Murdock, Principal
    Contact Information

    Principal

    • Ms. Abigail Murdock, Principal

    Customer Contact

    • Ms. Abigail Murdock, Principal
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hello,I placed 2 orders. The first order was by mistake - I had the wrong order in my cart and the address was incorrect. I was having internet issues and it pushed the order through. I immediately emailed the company about the mistaken order and to have it canceled. I proceeded to order the correct item with address correct. I of course did not receive a response from the company about the first order mistake. This company does not pay return shipping cost, so if the order did make it to my home, I'd have to pay to return something that was orderd by mistake. I have not opened the order that I asked to have canceled ( it did arrive, even though my apartment number was missing). I opened the correct order and noticed, apon placing the capsules in my pill organizer, that I was sent the wrong amount of capsules. Their website specifically states that they have upped their pill count from 60 to 80 Capsules in the bottle. It also states that they don't want to throw away their old labels, so you may receive a bottle that states it has 60 Capsules, but the bottle will contain 80 Capsules. This was not the case for me. My label read 80 Capsules, but I only received 60. I went back and forth for weeks with the company. I also opened a dispute with my credit card company for the 1st order that I asked to have canceled. They told me if I hadn't opened the dispute, they'd be willing to work with me and send me another bottle with the correct amount or refund me for the order I asked to have canceled and allow me to just keep it. So, I canceled the dispute and let the company know that they no longer had to deal with that. I asked them how they planned to proceed with fixing the situation. They of course reverted back to telling me I'd have to return the unopened order. I'm not paying return shipping for something that I asked to have canceled, immediately after placing the order AND on top of that, having to pay the return shipping when my second order was wrong. I want a refund for the unopened bottle and keep it or I want another bottle sent to rectify the incorrect second order. They aren't responding to me anymore, of course. This company also has no way to contact them via phone. It's email only.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Atlanta & NE Georgia

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