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Find a Location

Red's Tree Service has 1 locations, listed below.

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    Business ProfileforRed's Tree Service

    Tree Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    790 Grand Center Rd, Chickamauga, GA 30707-1856
    BBB File Opened:
    4/16/2011
    Business Management
    • James Frazier, Owner
    Contact Information

    Principal

    • James Frazier, Owner

    Customer Contact

    • James Frazier, Owner

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/18/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    8.18 we called this company to fix one tree in our yard that has two branches severed that is hanging over the property line of our neighbors, and to take a look if we had any others we had not seen. They came the same day and said that we should contact the power company to take care of the tree we had called about. They said all of our front yard trees needed to be trimmed, and it would cost $300 each. We agreed to trim two of the trees now, as we were really only looking to have the one done. They proceeded to do three of the trees, and two of them still have clearly dead branches on them. None of which were the ones we discussed. Then they left without moving them to the curb like we discussed so they can be picked up by the city. I feel as though they were upset we did not want to spend over $1000 on cleaning up trees when we called for the prevention of damage. We did pay in cash as they did not accept credit or provide any receipt or have anything to provide one when asking. We do not want a full refund as we did agree to get two trees serviced, but for the 1 and lack of clean up. We do not want them coming back as it was a terrible experience, but the $300 we did not agree to is a fair refund to us.

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeff K.

    1 star

    03/23/2024

    Well, I have the same story. Red came over after he saw another tree service company giving us a quote. He waited until they left and he stopped bye and gave us the story!! He won the lottery twice, (even showed us the video about lighting striking twice).He trimmed some trees in the front and backyard and left everything on the side of the house, The trees and branches sat there for 3 weeks and nothing from Red, only excuses when he would be back to pick up the trees. 1. My son's are still working at the college 2. bad weather 3. My friend will pick up in a few days (that never happened) 4. left messages and no returned calls. We had to hire another company to clean up his messing haul away his trash. I would not recommend this COMPANY to anyone! Trust goes along way, and is a two way street. This company looks at everything as a 100 yard dash. He takes your money and runs for the hills. Live and Learn! We did,

    Local BBB

    BBB of Southeast Tennessee & Northwest Georgia

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