ComplaintsforRooster and Hen Creations LLC
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Complaint Details
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Initial Complaint
05/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My 15 yr old daughter ordered 5 shirts and a hat. Was told they would be ready in 15 business days. That was the end of March. It is now approaching the end of May. (Fixing to be 8 weeks) For 4 weeks now we have been told they will be ready the first of the week. My daughter has to make contact and ask if they are ready where it takes 1-2 days for her to get a reply. She has finally asked for a refund and was told that is not possible that she will have the shirts the beginning of the week. I feel like the lies and lack of communication and the time frame we should be able to get a refund. My daughter needed these shirts for craft fairs that she does. She has had 4 events where she did not have the shirts and are still being promised another week. At this point we need to take our business elsewhere. Thank you for any help you can give **. The total amount is $140
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.