ComplaintsforStar Family Healthcare
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Was at the doctor's ****** on February 6th at 3:30 p.m. to get a covid test I had already request my medical records previously about 2 months ago when I spoke to one of those and ladies at the front desk her name is ******** really medical record and she said she's going to give me my medical record and then I contacted the other location which is on ******************** and they told me they had to talk to ******** before I get my medical records and I'm trying to figure out why I don't have to keep talking to her when the doctor is a person I talk to is when I finally came in and I submitted another request for my medical record and talk to someone on the phone they told me that they can look it up on the computer and just print my paperwork out because I asked him how much it was to pay for my medical record and then there's another nurse that keeps walking by and she keeps sticking her middle finger up as while I'm in room number 5 so I wanted to file a complaint against our family healthcare our own national highway
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
5337 Old National Hwy STE 100
College Park, GA 30349-3305
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.