ComplaintsforAffordable HVAC
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Complaint Details
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Initial Complaint
07/19/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My furnace went out in November, my home warranty company referred this company to come out. Nick and Meagan showed up to my house and reported to the warranty company that my failure was due to rust- they denied the claim. Nick insisted that report was in error and he would repair my furnace for a low price. I didn’t do much of a background check because he came through the insurance company. Needles to say, Nick asked me for a deposit to start the job, but then things went horribly wrong. He kept coming up with excuses why he couldn’t make it out, or why he needed more money. After purchasing a new HVAC system and giving $4800 later I finally gave him the boot. He hadn’t fixed a thing, I face he destroyed my new unit by removing the motor and insisting that I was sold a faulty unit. After insisting that I still pay him, Nick and Meagan came back to my house and stole my equipment and duct work to replace the old unit and stole my air conditioner unit. He then damaged my new air conditioner and released the 7lbs of Freon from. Please stay away from him and question your insurance company- they are hiring criminals.Initial Complaint
11/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My home company ******* **** ******** issue me the name of the company Affordable HVAC to fix my heating service. The company informed me that my thermostat was broken. That was done on * *** 23 and I paid service charge of $60 dollars. On ** *** 23, Affordable HVAC informed that I need to pay $350 to replace the thermostat. On ** Nov I hired *** ***** Heating and AC to see if the first company was right and to my finding the thermostat worked fine and the reason the gas heater did not work was the gas line was turn off. Affordable HVAC and ******* **** **** ******** cost me $410.00 for thermostat that I did not received yet and $95 for the second opinion of my heating system. As of today Affordable HVAC has not call me or refund me for thermostat.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.