![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforChester's Barbeque
At-a-glance
Related Categories
Business Details
- Location of This Business
- 547 Veterans Pkwy, Columbus, GA 31901-3126
- BBB File Opened:
- 1/16/2018
- Years in Business:
- 66
- Business Started:
- 7/1/1958
- Business Started Locally:
- 7/1/1958
- Date of New Ownership:
- 10/1/1996
- Type of Entity:
- Corporation
- Contact Information
Principal
- Mr. Trenton Chester, Owner
Customer Contact
- Mr. Trenton Chester, Owner
- Additional Contact Information
Fax Numbers
- (706) 320-1884Primary Fax
- (706) 320-1884
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Lucy J.
09/22/2021
Chester's Barbeque Response
09/23/2021
We have 4 locations. I am not sure which location the customer visited. I am sorry for the customers experience not being satisfied. Our goal has always been to provide the "Best Food at the Best Price with the Best Service". It would have been great if this experience was brought to our attention to rectify. All Baked beans are from a can . Our sauce is not cooked into the meat. The sauce is prepared to go over the meat or on the side as a preference of the customer.
It is posted in all locations , if a customer is not satisfied they are able to receive a refund or order another item from our menu. I sorry we did not meet or exceed the customers expectations. The customer is welcome to visit anyone of our locations for a refund or order another item from our menu which is our company policy.
Thank you.
V/R,
Management
Customer Response
09/24/2021
Chester's Barbeque Response
09/24/2021
As previously stated, we are sorry and wish the customer could have brought it back to Rectify the dissatisfaction. I am not sure what the customer saw referencing it as membranes. So I can't speak on it. However, moving forward we will make sure that there is no membranes or anything that may look like membranes attached to the ribs. Again , we are deeply sorry and best wishes.
Thank you.
V/R,
Management
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.