ComplaintsforThe Smith Legal Group, LLC
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Complaint Details
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Initial Complaint
02/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On October 12th, I retained *********************** ********************** as my divorce attorney. I told Mr. ********************** that I wanted to go ahead and file for my divorce. Mr. ********************** waited two weeks to inform me that my payment didn't process. It was because my flagged it as fraud. So during this time I was led to believe that Mr. ********************** had filed my complaint for divorce and everything was fine. I called two weeks later only to discover that he had not done any work and failed to inform me that he had an issue with my payment. I had to be the one to reach out to him. Once I became aware of this problem so immediately sent him the retainer in the amount of $ *******.. However, by this time, my soon to be spouse had the opportunity to file for divorce first. I rushed to **************** office to sign documents such as my Answer to Counterclaim. only to discover that he still didn't file the documents which were time sensitive. My wife file November 15th, 2022. I reached out to Mr. ********************** on number of occasions to find out the status of my case only to meet with excuse after excuse. He was on vacation or doing some other activity other than giving my case the attention that it needed. Meanwhile, he still had my $******* retainer in his possession. On January 27th, I called the ************************************* GA to find out if he filed any paperwork on my behalf. I discovered that he had not filed any paperwork on my behalf into the file. I was livid! I called his office and spoke to his assistant, *******************************, and told her that I need to have a meeting with Mr. ********************** to discuss my case. I didn't share my findings with her. My call was made at 1:09 pm. His office filed 12 pm ages to the file at 3:30 pm the same day after my call was placed! I went to the courthouse to pick up a copy of the filing on Monday, January 30, 2023. This is when I discovered my suspicion was correct. He added those 12 pages on that same date I called and insisted on an appointment to discuss my case. He wanted my money. No work!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.