ComplaintsforAvon Towing
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Complaint Details
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Initial Complaint
01/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On December 12th I called a tow truck to pick up my **** 380 sL ******** **** from a service yard. I paid Avon towing $100.00 the tow driver **** mentioned that his uncle works on this type of car and has a shop. He mention that I could take the car to their shop which I allowed him to do filling him their I saw that this was a real shop the address to the building is Unit 105 the place is called Link Auto. I mentioned to him that I didnt know the issue with my car and that is has a new fuel pump already installed. After a week or so he tells me it may be that I have a bad fuel pump and to order a new one in which I did and dropped off the part. I still havent met anyone at the location he was saying that his uncle is very busy. After I drop off the new fuel pump a week later he says pay him $350 for the work that He has done so he was working on my car not his Uncle. At this point I go ahead and pay the money just get my car back. I felt he was scamming when called me and I need the space your car is in and you need to move it by Friday. I said ok move it to my storage parking in which he sends another tow driver who charged me $65.00 I pay him as well via cash app but he states he never got the money and doesnt return my car and blocked me so I can get out the storage place as me and the assistant that works their watched the payment clear and the driver gets out his tow truck with a gun in his waistband. The vehicle was dropped off without a fuel pump at all not the new one or the old part.
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.