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Find a Location

Capital Roofing, LLC has 1 locations, listed below.

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    Business ProfileforCapital Roofing, LLC

    Commercial Roofing
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/25/2019

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Capital Roofing, LLC  is your Local and roofing professionals specializing in residential and commercial roofing.

    Products & Services

    Capital Roofing, LLC is a residential and commercial roofing company

    Business Details

    Location of This Business
    1040 N Main Plaza Dr, Cornelia, GA 30531-2257
    BBB File Opened:
    9/4/2018
    Years in Business:
    6
    Business Started:
    7/16/2018
    Accredited Since:
    1/25/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Wes Grissom, Owner
    Contact Information

    Principal

    • Mr. Wes Grissom, Owner

    Customer Contact

    • Mr. Wes Grissom, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Capital Roofing is charging me $1500 for a ten minute job consisting of replacing part of two shingles and adding a small piece of flashing on the peak of the roof. I dont think any reputable company would have done this.After a rainfall of 2 inches, leaks had developed where none had ever happened on an 11 year old roof. It caused leaks in a bathroom ceiling and cracks. Two men arrived at 7 am with no advance notice, left the engine running, and went on the roof, leaving after ten minutes. No extensive work was done, this was minimal and did not consider a problem misdiagnosis. The invoice arrived the next day. 3 working days later an email threatened that a non-refundable late fee would be added if not paid. I have sent a check for $250, which works out to more than $1000 an hour. A reasonable payment under the circumstances.I questioned the estimators diagnosis because of a complicated roof situation. A previous owners renovation raised the roof over that area, but part of the old roof remained below. There was a gap of old roof under the area near the peak of the new roof, so any problem near the peak would not have traveled more than 12 feet to end up at the far end of the bathroom ceiling. Yet the estimator decided about an inch of a shingle corner was misplaced at the peak and no flashing was there. This was an easy fix, but I doubted it because the rain had left a wet place about 3 feet wide and 8 feet long all the way down the old roof to where the bathroom ceiling was. The estimator had been shown this. So, given an estimators choice of $700 for a minimal fix of caulking around a few shingles, and $1500 for more extensive work, I choose the more expensive, expecting more time and effort looking for the problem cause. That was not done and the bill didn't reflect the time and materials actually used.Because the leaking came after heavy rainfall, not typical, I won't know for some time whether leaking will continue.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melissa S

    5 stars

    04/26/2024

    Capital Roofing did an excellent job on our home! We called and someone immediately answered the phone. ****** was sent out the very next day! He gave a thorough explanation of what happened and what needed to be done. They were out within the week and had the job done in a few hours. The absolute BEST service we've had in ****************.

    Local BBB

    BBB Atlanta & NE Georgia

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