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ComplaintsforCovey Homes Kirkland
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Complaint Details
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Initial Complaint
01/16/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of Transaction: 11/17/2023 Amount: $325.00 (application and Administrative Fee)Application for an apartment was submitted 11/17/2023- I actually went to the apartments a week later after no response to my application, no one answering the phone and was told I was denied due to not meeting the credit and income criteria. I received a denial letter 11/28 (after already knowing they had denied the application and the property manager supposedly requested the refund of the administrative fee) I have been calling and emailing and getting the run around (when they do answer and respond) about the return of my $250.00. The last update was a phone message telling me that I should receive the refund on or before 1/12. Today is 1/15. Ive reached out and no response. I would just like my $250.00 to be returned to me as promised. When completing the application, it states that the fee would be returned 30 days after being denied.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.