ComplaintsforFat Boys Golf Carts
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Complaint Details
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Initial Complaint
02/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I purchased a 2022 EZ-GO S2 72v golf cart. On March 10th 2023 I received a recall notice fir potential fire hazard of usb ports. I contacted Fat Boys Golf carts and was told I would be placed on list for repair. After 3 months I called again and was told the same. Now 8 months later and Fat Boys Golf Carts has not returned a call or repaired the recall problem. I have no recourse except to ask your assistance before taking the next step of legal action against this business.Thank you.Business response
02/01/2024
I have contacted **************** and we agreed on a time to have this issue fixed for him next week. Somehow his name slipped through getting handled. I apologized to him and assured him we will get this handled for him asap.Customer response
02/01/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.