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ComplaintsforArcus Hunting, LLC
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Complaint Details
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Initial Complaint
02/13/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order online from Arcus Hunting for for a Trophy Taker Smackdown Pro Rest for a compound bow. I did receive a product though it was not for the correct configuration. I was sent a right hand configuration as opposed to a left hand configuration. I've made 3 attempts to email and 6 attempts at calling their number ************. Calling the number just goes into loops back to the main menu with no one answering regardless of which option is selected. I went on their ******** and posted and message with no reply there as well. At this point I simply want my money back.Initial Complaint
01/25/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
The 2 items my wife purchased for me was Ramcat hydroshock-x R2000 broadheads. The company sent the wrong 2 items, Trophy Taker T7003 broadheads. My wife ******* looked up their phone number since they never responded to either of our emails. My wife spoke to ********. She said after they finished inventory the correct items would be shipped. Nothing was shipped.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.