Business ProfileforThe Puppy Barber
At-a-glance
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Business Details
- Location of This Business
- 828 Willow Grass Ct, Covington, GA 30014
- BBB File Opened:
- 11/2/2021
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Lindsey M.
11/02/2021
The Puppy Barber Response
11/02/2021
The comment that mobile grooming may not be for you, is a statement only that we cannot be all things to all people. As hard as we try to communicate and work with our clients, mobile grooming is not for everyone. As far as I know we did come to an agreeable solution to the scheduling issue. And I look forward to getting your sweet dog groomed to your satisfaction.
I do understand that you have chosen to travel from outside of our service area to utilize our services and the burden that places on your schedule. The fact that you have been unable to find a mobile groomer or stationary groomer to your satisfaction in your area is disappointing and The Puppy Barber💈 is trying very hard to expand our service area so that we can come to underserved neighboring communities. Unfortunately, a one star review on the BBB is not helping us to meet this goal.
I'm so sorry you were disappointed with the communication regarding your scheduling. And I am very proud of the fact that you chose to travel into our service area for your dogs grooming needs. Hopefully, in future my communication skills continue to improve as we try to have 100% satisfaction with grooming and a very tight schedule.
Sincerely,
Stephen Welsh
Owner/CEO
The Puppy Barber💈
706-982-1005
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