ComplaintsforFur Kids Rescue
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Complaint Details
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Initial Complaint
07/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Someone gave Fur Kids my two cats without my permission. She waited over a month to let me know their whereabouts. When I found out I started calling constantly but received no answered calls or responses to my messages or emails. I eventually found their website. I saw they were both posted there took a screenshot and let fir kids know immediately. They, told me that they would try to look into it as soon as possible and update me. Then stopped responding. I ended up driving over an hour to the headquarters in *******. The director said that hed help get my babies back to my family but he also started ignoring my calls and e-mails. They also immediate pulled both of them from their website as I was standing there. I have had my babies since they were born because I also owned their mother. I am completely heartbroken and depressed. And still cant sleep at night. I would like my cats returned or I will be forced to pursue legal action.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.