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Find a Location

Nalley Nissan of Cumming has 1 locations, listed below.

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    Business ProfileforNalley Nissan of Cumming

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/2018

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Proudly serving Cumming, GA and the surrounding areas, Nalley Nissan of Cumming is your destination for new and pre-owned Nissan vehicles. Whether you are shopping for a sedan, SUV, or truck, our team is ready to help! 

    Products & Services

    New Car Sales, Used Car Sales

    Business Details

    Location of This Business
    1310 Buford Hwy, Cumming, GA 30041-8210
    BBB File Opened:
    8/9/2017
    Years in Business:
    7
    Business Started:
    2/14/2017
    Accredited Since:
    11/1/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Jason Branham, Corporate Contact
    • Shawn Izadnia
    • Andy Lee, General Manager
    Contact Information

    Principal

    • Shawn Izadnia

    Customer Contact

    • Andy Lee, General Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/31/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I bought a 2024 Nissan Sentra in April of 2024. They told me the down payment would be $6,000. I did not have $6,000 just laying around so I told them that I would have to have time to get it because I had part of it in ******** and part of it in another. They said that was fine but I needed to give them a check. I took a check in there dated for when I needed them to deposit it. ****** the finance manager told me to date the check for the date that I needed them to deposit the check because they said that they would hold the check for me for a few days to give me time to get the money all in one account. I took the check in dated for the 8th of May and while I was in the finance office they had me **** out the 8th and put in the 3rd. ******, the finance manager, told me that it had to be the date that I was there in the office which was the third so I did what he asked me to do. I am assuming that there are cameras in his office so they can clearly see that he had me cross out the date and put a different date on the check that was already filled out. I had asked them to deposit the check on the May 8th and they said that they would hold it until May 8th and then deposit it but they did not. They deposited it sooner then they told me and the check bounced. They did not inform me that the check balance or that they deposited it sooner for 2 weeks. Also when checking with the bank after I was informed that it bounced was told also that they rejected it because it was an altered check. Which it was because ****** told me to cross out the date and put a different date on the check the day that I took it to him. So not only did they have me alter the check they deposited it sooner than they told me that they would so the check bounce. They did not notify me for 2 weeks. When I checked with the bank was informed it bounced also because it was altered. They threatened me that if I did not bring them $6,000 cash they would have me arrested.I'm filing a lawsuit
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gerald M.

    1 star

    03/08/2024

    Would not use again. Finance department was a wreck the day we were there to purchase a new vehicle. Weren't able to speak with anyone due to many excuses.When documents were finally available, two items totaling $2500 were added. Were assured they would be removed and new documents sent for e-signatures. NOT DONE.After about a month, still no documents to register vehicle.Vehicle was not cleaned and tire pressure at 50 psi. Still don't know what services the added charges allow.No payment statement yet and payment due in 8 days.Worst experience ever purchasing a new vehicle.

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