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    ComplaintsforOutdoor Militia

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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      On Dec 11, 2023, I placed an order for some Dove Thirty Products from Outdoor Militia in *******, Ga. My credit card was billed the same day for $73.65. The website appeared to be legit & very easy to place an order. Little did I know I was being scammed. I tried calling this company several times a day during the month of Dec & never got an answer. I sent a bunch of emails & still no contact from them. I understand the Christmas rush so I patiently waited until January 2024 & started again. No return calls, No replies from the contact forms or emails. I guess I can assume that I will not get the product or a refund. This is sad that they have been allowed to rake in so much money & have no intentions to ship. I hope they have been shut down & sent to prison for stealing.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      On 9/14/2023 I placed an order with Outdoor Militia.The address that ended up on the order was incorrect, so I sent multiple emails, ******** messages, instagram messages, and attempted to call to rectify. I never received a single response, could not find an active phone number, and never received my items nor a refund.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      Unfortunately I did not read the reviews for this company. There are so many people who have left comments that they never got their order. I received a receipt by email but no shipping information . The amount of $70.75 was immediately taken out of my back account. I hope someone is able to stop this company from taking advantage of anyone else .
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I made this purchase on November 18th 2023 and my order has yet to be fulfilled. I have tried to make contact with the company numerous times via email, ********* and Instagram. None of my messages have been responded to. I have attached photos showing my date of purchase, amount paid, products I purchased, and current order status.
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I placed an order for a shirt on 6/14/2023. It was marked as labeled and ready for pickup by **** on 8/25/2023. It was never picked up by ****. I messaged Outdoor Militia and emailed them about the status of the order 4 times. I never received a response and never received the shirt. When I tried to message them and use the automated system, it said the order number couldnt be found. Messages I sent to the company were never answered.
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I have reached out to the company multiple times to get an update on my purchase that was made over a month ago. I have heard nothing. I reached out via email, text and social media platforms.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Ordered and paid for merchandise 12/1/23. I still have not received the merchandise. This was a Christmas present. I no longer need and would like a refund. I have sent NUMEROUS emails and messages through their website and no one will respond.

      Customer response

      01/08/2024

      The complaints go on and on.  These are a few screenshots I've found.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Order placed on 9/19/2023 for a total of $66.41. 1 shirt, 1 hat, 2 koozies and 2 decals.Order #***** Order was promptly paid for.Sent a follow up on 9/25, 9/29, 10/22 along with direct messages and comments on ********* Never have received an answer.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I ordered a 55$ sweatshirt and never received it. Emailed them with no response.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Ordered a hoodie 3 weeks ago to the day, cant get ahold of anyone who works there and no response by email. Still no tracking number and my money got accepted immediately

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