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Find a Location

Mr Clean Drain Plumbing Co has 1 locations, listed below.

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    Business ProfileforMr Clean Drain Plumbing Co

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/23/2020

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Mr Clean Drain Plumbing Co is a plumbing contractor.

    Products & Services

    plumber, plumbing contractor

    Business Details

    Location of This Business
    5410 Matt Hwy suite C, Cumming, GA 30028-3104
    BBB File Opened:
    3/19/2020
    Years in Business:
    5
    Business Started:
    11/1/2018
    Accredited Since:
    3/23/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Mr Clean Drain Plumbing Inc.
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Justin Jameson, President
    • Joe Gibson
    Contact Information

    Principal

    • Mr. Justin Jameson, President

    Customer Contact

    • Mr. Justin Jameson, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    MR CLEAN DRAIN PLUMBING *** completed two installations of 2 water heaters on Friday 2/7//2024 and did not supply me with the invoices so i can submit them to the manufactures for warranty coverage. the cost of the tankless water was $679. 54 plus $200 in installation fees to AHS. i have asked the company times and AHS advised they are required to supply the invoices to the customer . they are aware that I need them to provide me with the invoices that include the make/model and serial numbers of each water. I have attached the dispatches work invoices showing the work from AHS website but these are not what the manufacture needs to submit for warranty registration

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Prashant B

    5 stars

    03/11/2024

    They are good people. The earlier plumbing company hired by my home insurance flatly refused to fix my heater, saying it's a maintenance issue and not a qualified malfunction. This was in early ******* and I had kids at home. Mr. ********************** was sent by the insurance company for a 2nd opinion only. Mr. ********************** went the extra mile and not only did they diagnose the issue properly, but they also fixed the issue. It required a lot of time and some research on their part, but they were perseverant.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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