ComplaintsforCrye-Leike Real Estate Services

• Initial Complaint

  04/18/2022

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  I have been renting the property at address, **** Nobel Pass since Jan'20, 2018 from *************************** *******************************************. The last renewal was in January of 2021 (Executed document is attached). During 2022 renewal, ******** sent the lease in a different format. Per him he was obligated to, as he was working with Crye Leike, and was a realtor. Even though it was mentioned that the terms would be the same, they weren't and contradictory to the Original documents and renewals year over year. Hence, I made him aware that I am not comfortable signing the documents in any new format with new/contradicting terms. As a result, the option of letting the 2021 agreement auto-renew for ********************** section 3 of the attached document (2021_Lease_****_Nobel_pass), was pursued. ******** agreed initially, and emphasized that it was only for 2022, which I agreed with. However, starting a couple of days later, I started receiving non-compliance alerts (every day) from the Crye-Leike notification system. I was very disappointed with the surprise alerts and the vacillation. Was the non-compliance notices meant to intimidate? I have been on time with rents.On March 7th, I got a notice (Crye Leike letter head) that there was a change of ownership. Additionally, an email (attached) from ******** stating that ownership changed, and the last day to vacate was 60 days. "Lease terms survive a sale". Shouldn't ******** have talked to the new owner about his obligations of the lease he signed in 2021, and let us continue. Is it too much to ask? Especially, after having rented for 4 complete years. I have reached out to ******** with the above questions, to no avail. Also, I have asked the reason why the keys have to be handed. I am directing this to Crye Leike as well, as the notice is in CL letter head.

  Business response

  05/06/2022

  This is a matter between a new Crye Leike realtor who owns a residential rental property and his tenant. The realtor has a responsibility to let the tenant know that he obtained his license and would be acting as a ****************** going forward in their dealings.  The described lease amendment was not signed by both parties and is not an issue. The tenant was given 60 days notice of termination in accordance with the terms of the existing lease on early termination.

  The  mentioned email notices from Crye Leike were simply reminders to electronically sign documents.  They are automatically sent via an electronic platform are not sent via Crye-Leike , but on behalf of the Realtor, and they discontinue after several days without signature.

  The new owner is a limited liability company owned by the realtor. The realtor, through counsel, recently responded to the tenant and explained all of this, including how and where to turn over the keys to the rental property.

   

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