Business ProfileforSeptic Blue Inc

On Sept 4th I called Septic Blue as a referral from Trust ****** website due to a wet spot in my backyard. Being new to septic systems and after a little research, it appeared my drain field may be failing. *********************** was dispatched and provided me with two options, Repalce Drainfield with 100% Guarantee or Pump out the tank, drain field, lines, and pooling water. He never disclosed option A cost but said it would be expensive and I proceeded with Option B for $2731 as I felt I was backed into a corner and didn't want any backflow into the home. He also lectured me that 4 adults was too much for a septic system and to slow down on water usage. Once I received the emailed invoice I discovered a cost of $329 for 6 bottles of BioTech that I found out later from the county ****************** to never put into your septic tank.. He gave me an estimate for ********** Repair on 9/5 just in case the pumping didn't work for $2900 A month later on October 11th I had them return due to the same exact thing happening to my yard, moisture and pooling over the drain field. This time it cost me $2904 to have it pumped again. On October 11th I received an estimate for the Drainfield repair now totaling over $5442 that included a solid test for $765 which the county doesn't require and a permit for $376.98 for the county permit which only costs $200 and the repairs for $4300 more.I really feel I was taken advantage of bing in a terrible situations and I thought I called a professional company that would diagnose and complete the work correctly the first time and not have to come out a month later and still not do the job.Well my drain field is completely failing again and according the Walton County Health and Environmental inspector, a new drain field is needed..