ComplaintsforPatriot Depot
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Complaint Details
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Initial Complaint
09/14/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed an order they instantly to the money out of my account never received my order they will not respond to emails the phone number is disconnected still try to get a hold of them with no success they are still promoting their product and website and I think this is a scam!!!Initial Complaint
09/14/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On August 20th 2024 we ordered 4 t-shirts from Patriot Depot and spent $95.49. We haven't heard from them. I sent them 3 emails and I am not getting any response. My last email that I sent them, I mentioned that if i don't hear back that i will be contacting the Better Business Bureau. I gave them 2 days and not a word so that's why I am contacting you. We would like our shirts and if not our money back. There is no phone number on their web site to call. Email is the only wayInitial Complaint
09/10/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered two t shirts from this company on August 17, 2024 and still havent received them. I dont mind waiting for the shirts but I cant even get the company to respond to me. I want the shirts but if I cant get them Id like a refund.Initial Complaint
08/14/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed order with Patriot Depot and they refuse to answer emails. They still have not provided the product that they collected money for. This is a horrible company.Initial Complaint
08/12/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I placed an ordered on July 28, 2024 and have not received a status update. I have emailed the company for the 4th time today. I have not received a response as of 8/12/2024.Initial Complaint
08/09/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered $160.14 worth of merchandise on July 28, 2024.I received 1 item from my order. Since then I have emailed them 4 times, no response! I had gotten several phone numbers from the internet and none were a working number! I also received a Thank You email saying "they couldn't do it without me, what con me?Initial Complaint
02/17/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Company refuses to answer emails and ******** messages for me and many other (read their advertising comments on face book) about delivery or anything else. You have to wonder it they are even real. Not one thing has been sent to me or an explanation of where my order is. No tracking numbers or anything.Initial Complaint
02/10/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a DVD from this company on 1/11/2024. They claim to have **** business day (M-F excluding holidays) **** delivery. They have no phone number available for customer service, and tell you to e-mail them if you have any issues, but they just ignore e-mails and do not respond. It is now 2/10/2024, almost a full month since I placed my order and was charged for it, and I have received no DVD, and no further communication from this terrible company. I have also reached out to them on ********* Instagram, and ********** all with no reply.Initial Complaint
01/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Purchased 5 ***** glass mugs on 12/17/2023.Shipping was to be 5-7 business days.did not ship after 7 days so contacted company via email as only option available. There is no phone number anywhere.website states time to reply to email is ***** hours. 6 emails have been sent with no reply.Disputed charges with credit card company.Now on 1/16/2024, item arrives in mail. Almost an entire month after order was placed. no customer service contacts were responded to. This is horrible business. If they would have replied to any of my various messages, I would have told them to cancel my order as this was a holiday gift and the holidays have long been over.Initial Complaint
01/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I ordered 8 shirts on Black Friday. I have received only 4 of them. I have tried numerous times to contact them by ******** and email. They have no number to get in contact with a live person. I have an order number pd670419.
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Customer Complaints Summary
18 total complaints in the last 3 years.
14 complaints closed in the last 12 months.