ComplaintsforFurniture Deals USA LLC
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Complaint Details
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Initial Complaint
02/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We made a furniture purchase and It was delivered on 7-28-22 and was damaged apon arrival the store has done nothing to this day 2-17-23 to get it fixed It has a year warranty and they are doing nothing! They won't return phone calls they won't even pick up phone calls because they know I'm calling. We had been dealing with this person called **** who told us he was the owner of the store. I found out today that's not true either, lies all around from these people are crooks!!!Initial Complaint
10/05/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contacted them about an ottoman they show in stock on their website. I explained the color I was looking for was discontinued so I asked that he please double check that he could get it. He assured me he could so I ordered it. I paid over $100 in freight and when I received it the ottoman was the wrong color. He called me a "liar" and stated he had ordered the color I asked for. I had spoken with another employee the day I received it and he said the notes clearly showed I wanted Sky and he felt the blue was ordered in error but that he couldn't process the return. I now have an ottoman I cannot use and am out almost $500.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.