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          Find a Location

          Dekalb Medical Center has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Dekalb Medical Center

              2701 N Decatur Rd Ste G07 Decatur, GA 30033-5918

            • Dekalb Medical Center

              2801 Dekalb Medical Pkwy Lithonia, GA 30058-4996

            • Dekalb Medical Center

              5900 Hillandale Drive Lithonia, GA 30058

            • Dekalb Medical Center

              495 Winn Way Decatur, GA 30030-1736

            Business ProfileDekalb Medical Center

            Hospital
            Multi Location Business

            Contact Information

            2701 N Decatur Rd Ste G07

            Decatur, GA 30033-5918

            Visit Website
            Email this Business
            (404) 778-7777

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 63

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Dekalb Medical Center has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Dekalb Medical Center

                2701 N Decatur Rd Ste G07 Decatur, GA 30033-5918

              • Dekalb Medical Center

                2801 Dekalb Medical Pkwy Lithonia, GA 30058-4996

              • Dekalb Medical Center

                5900 Hillandale Drive Lithonia, GA 30058

              • Dekalb Medical Center

                495 Winn Way Decatur, GA 30030-1736

              Location of This Business
              2701 N Decatur Rd Ste G07, Decatur, GA 30033-5918
              Email this Business
              BBB File Opened:
              8/26/1998
              Years in Business:
              63
              Business Started:
              5/12/1961
              Alternate Business Name
              • DeKalb Medical at Hillandale
              • DeKalb Medical Physicians Group
              • DeKalb Regional Health System
              • Dekalb Medical Decatur
              Business Management
              • Ms. Lori Valentine
              Contact Information

              Principal

              • Ms. Lori Valentine

              Customer Contact

              • Ms. Lori Valentine
              Additional Contact Information

              Fax Numbers

              • (404) 501-2074
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/14/2023

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              Date of Transaction January 31, 2022. Account #*********. Emory/DeKalb Hillandale ************ (telephone # ************) has been telling me that they have escalated my issue up for payment, and that I will receive payment (now for over a year). I had a Bone Density test performed and this was either my 2nd or 3rd test performed. I never had to pay for the test as per my Medical Doctors instructions. Upon a visit with my doctor, I told her that ***** had sent my name to collection for a bill of $150 for the test. It was later discovered by the head nurse that my procedure had been coded incorrectly and was also later corrected by my doctor (per *****'s billing ****** I had paid $20 of the $150 prior to the correction made by my doctor, because I did not want my name to go to collection. I spoke to several people in the billing department who continues to tell me the payment/refund has been escalated up and will be sent out to me. It has been over more than a year and I still have not received my money back. I HAVE A COPY OF THE CHECK AND LOTS OF NOTES WHERE I SPOKE TO SEVERAL PEOPLE!!!
              Read More

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Timberly D

              01/15/2024

              Had an appointment for mammogram at 2pm at the Hillendale location. I arrived at 130pm. Noticed they were called patients back that checked in after me but waited patiently. It's 315pm and still I hasn't been seen. I dress and asked for a a manager no one on duty. The attendant stated she could see me after two other patients. There were several employees standing around talking and not being concerned about the long wait time. I left and will not be rescheduling. I left several message to file a complaint but you already know, no reply. This is the reason why business close lack of customer service and lack to address customers concerns
              Read 1 More Customer Review

              Local BBB

              BBB Atlanta & NE Georgia

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