ComplaintsforKickin 2 Fitness Studio, LLC
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Complaint Details
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Initial Complaint
06/26/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I paid money to Kickin2Fitness for one year of Taekwondo tuition for my grandchild to be taught Taekwondo, however after 6 months *************************** got into a verbal altercation with my husband and would no longer teach ********* to my grandson and would not return my money. I also paid $150 for a warmup suit that I never received.Business response
06/27/2024
As per signed agreement, Ms. ******* signed and agreed to abide with the rules and policies of Kickin 2 Fitness Studio. Due to the use of profane language, yelling, and disorderly conduct against the head instructor *************************** from the party Ms. ******** her husband, and the child's mother. In addition the several, outburst in Taekwondo classes, disruption towards the Taekwondo Students during class that were caused many times by Ms. ******** and the disregard for the suspension of competition for her grandson for unpaid competition training fees, the staff Kickin 2 Fitness found it impossible to continue training services for her Grandson. There also have been a number of complaints about boundaries and making other parents, staff, and students feel uncomfortable. Therefore according the policies . In the event that a member repeatedly disregards the rules his/her membership will be terminated without
refund. The member agrees that he/she is over 18 years of age and that having understood theterms of agreement, agrees to abide by them. See document 36 to your signed membership.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.