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          NFDS Specimen Collections, LLC has 1 locations, listed below.

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            Business ProfileNFDS Specimen Collections, LLC

            Lab

            Contact Information

            3011 Rainbow Dr STE G

            Decatur, GA 30034-1643

            Visit Website
            (877) 553-0071

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            3011 Rainbow Dr STE G, Decatur, GA 30034-1643
            BBB File Opened:
            1/3/2018
            Years in Business:
            7
            Business Started:
            3/23/2017
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Crystal Blinco, Business Manager
            Contact Information

            Principal

            • Ms. Crystal Blinco, Business Manager

            Customer Contact

            • Ms. Crystal Blinco, Business Manager
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/25/2021

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I needed to complete a drug test for work. The drug screening process is facilitated by a talent solution company. On the talent solution site, NFDS Specimen Collections, LLC is listed as an approved healthcare provider to get a drug test. I selected NFDS and received an Epassport to present upon arrival. The office hours for NFDS are listed as 11am - 4:45pm Monday through Friday on their website. When you call the office hours are the same but they also close for lunch from 1pm - 1:30pm. No appointment necessary. My complaint is this business claims to provide services but aren't actually open and operating during business hours listed on their website and call service. This business also cannot be reached by phone as their call service only goes to voicemail. I left a voicemail in hopes of receiving a call back but didn't get a response. I showed up in person to the NFDS office twice in one day where the door was locked and no one was there. There were also other potential customers who were waiting and left when unable to access the building. Online Google reviews confirm others have had this same experience in the past. This business should not be allowed to operate as a health service provider for the public with urgent drug testing needs.

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Elisha C

            07/20/2022

            I give absolutely zero stars. This is a walk in facility. There is no way to make an appointment even if you wanted too. I have been waiting on someone to come since 2:30pm EST. When I arrived a gentleman approached me thinking I worked here. He tells me he has been waiting since 2:15pm EST with another gentleman and his father before they got fed up and pulled off. Its 3:40pm EST and no one has come. I walked next door to the hair salon and she informs me the employees come on their on time. This is the MOST unprofessional healthcare facility I have gone too. It is conveniently located 5 mins from where I live and was the number one location to come do my drug testing for a new job I have been offered. Today was my last day to do my testing. I had to reach out to my agency to inform them that no one is here. The door is locked with no sign of notice of return. Their hours shows they are open M-F 11am-12:45pm and lunch is 1pm to 1:30pm EST and reopen from 1:30 pm-4:45pm EST. I have found many reviews after further investigation even via the BBB site this is not their first time with this occurrence and since they continue to do so with no respect for others time or business. I DO NOT RECOMMEND coming here. No matter the convenience. The ***** packages are outside so thats lets me know that there was someone here today and did not bother to return to work nor even give a heads up notice that they were not returning. Unreliable and unprofessional.
            Read 1 More Customer Review

            Local BBB

            BBB Atlanta & NE Georgia

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