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Find a Location

Brandywine Homes Georgia, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBrandywine Homes Georgia, LLC

    Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Brandywine Homes Georgia, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3904 N Druid Hills Rd # 106, Decatur, GA 30033-3105
      BBB File Opened:
      3/18/2015
      Years in Business:
      10
      Business Started:
      12/19/2013
      Business Incorporated:
      12/19/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Heidi Coppola, Head of Compliance
      • Maylis de LaCoste
      Contact Information

      Principal

      • Ms. Heidi Coppola, Head of Compliance

      Customer Contact

      • Ms. Heidi Coppola, Head of Compliance
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      32 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/19/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      This agency either completely lies about their information, or does not use a reliable credit score check website. For example, I have a credit Karma account which consistently tracks my ************ Equifax, and Experian credit scores. My lowest score out of all of them is a 628 but this organization reported my score and accurately as a 615. This clearly indicates that either they are lying just to collect application fees, or are using an inaccurate, credit reporting website. This website deserves to be banned, does not deserve to own property that leases to individuals, and is exactly whats wrong with the ************************. I want this company completely banned because they are taking advantage of individuals that are trying to climb the social economical ladder.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mandy R

      1 star

      08/08/2024

      Terrible. Beware before you rent from Brandywine Homes *** - *****. Absolutely incompetent rental management company. We have been going back and forth on pool maintenance since October of 2023 and it is now August of 2024. We have not been able to use the pool in our backyard all year that we pay a premium rent for and an increased electricity bill to run the pool pump. While they credited back the "pool fee" each month that we requested it, it is beyond ridiculous that they cannot just solve the problem and approve adequate pool vendors (in ******* where there are pool maintenance companies on every block). They also refuse to just let us contract our own pool maintenance which would have solved this issue months ago. They let the pool go without service for months resulting in a dark green, thick algae, and debris filled pool that was overflowing disgusting green slush onto the concrete and the property. They refused to acknowledge this as a hazard on the property and would not refund any rent during this time either. Not only that but the ** goes out constantly and for whatever reason none of the "repairmen" they send out can figure out what is wrong with it. Is rent refunded for every day that we sit in a 90 degree house? Absolutely not. The best they could do was offer a measly $150 a night for an airbnb/hotel which is not nearly enough for 2 people and 2 dogs to find a place to stay last minute in **************Many other things reported that have never been fixed, not worth bothering with it again. They WILL NOT call you, probably because they can't take it since they do not do their job well in the slightest. They send one-off unapologetic emails and sincerely do not give a F*ck.Rent ANYWHERE but with Brandywine. If I could put a sign that says "STAY AWAY, SLEAZY RENTAL COMPANY" in front of every property they have listed, I would.

      Local BBB

      BBB Atlanta & NE Georgia

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