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ComplaintsforGeorgia Carmart
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Purchased a vehicle from company, 20 days later, it runs hot.THERE WAS A CRACK IN THE ENGINE BLOCK I called the owner, he told me to bring the car up there and he will fix it. Now he gives it back two days later, says it good. TWO MONTHS later it is running hot again because all the owner did was put some stop leak in the vehicle and never actually fixed it. Now he refuses to do NOTHING. I gave the car back and would like my down payment returned or we will have to take further action.Business response
10/31/2023
I have attached two documents signed by Garret James stating that the vehicle was sold as is no warranty. The customer has repeatedly bashed us on social media and caused a scene in front of customers at both businesses.Initial Complaint
10/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I got a car, made the down payment of $1500 TWENTY days later the car runs hot, there is literally a crack in the engine block, called the dealership, he saays bring it back and we will fix it, so i do, 2 days later he says its fixed but it is in fact not fixed, 2 months later it is running hot again and the owner refuses to do ANYTHING. Now I understand AS IS, but that does not mean that you get to knowingly sell me a messed up car.Business response
10/25/2023
Georgia Carmart Inc. 1090 Bowensmill Rd SE Douglas Ga 31533 does not have a customer by the name of ******* *******. bbb Complaint ID ********. If you have any questions please call ***********. Thank you, *** ****
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.