Business ProfileforRenown Cargo Trailers, LLC

Ordered a 6x12, V-Nose, Tandem Axle enclosed trailer from Renown. My salesman was *****************************. Over all, my experience was good. ******* communicated well throughput the process and made last minute changes even after production had begun. He was very knowledgeable about the product and answered all my questions prior to and throughout the process.I picked up the trailer at the manufacturer, Rock Solid Cargo. The delivery went smoothly and they even helped me to hook up and check lights, etc.As to the quality of the product, I am mostly satisfied. The fact that they use plywood instead of manufactured wood in the interior is a sign of good quality to me. All the seams were also sealed with caulk and trim was used to cover seams on the walls. The Polycore Sides are very nice looking and worth the upgrade. My main issue is the roof installation. I ordered a 1 piece roof and the issues I have are that it looks like they just slapped a piece of sheet metal on the top and slapped sealant on it without leveling it out first. It is not glued down to the roof cross members and has a warped appearance when viewed from above. The sealant was applied in gobs in some areas and they used the roof to clean off the applicator in a few areas. There is also some areas where water pools after a rain and this could be a source of leaks in the future.While this is an area you do not see, it seems like it was treated as an afterthought because it cannot be seen. It is a bit disappointing to see shoddy workmanship on probably the most important part of the trailer that protects the contents. This trailer is used to store a hot air balloon valued at over $20,000, so I hope the roof never leaks.Other than that, I have no complaints, but I could not give this purchase 5 stars because of this. This is my first trailer, so I am not sure if this is the norm for trailer construction, but is a bit off putting to me from a quality workmanship perspective.