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Find a Location

Fin & Feathers has 1 locations, listed below.

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    Business ProfileforFin & Feathers

    Pet Shop

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7430 Douglas Blvd, Douglasville, GA 30135
    BBB File Opened:
    11/11/2020

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/29/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I see that you guys took my original post on ****** and that's ok, because as long as I'm here I will continue to let your regular and future patrons know that YOU HAVE PEOPLE THAT STEAL CREDIT CARD INFORMATION ON YOUR TEAM!!!! Instead of resolving the issue....you ask people to place positive reviews to take away from the fact that I came to your establishment and before I could even make it home good enough... over +$2,000 was stolen out of my account. I HAVE MY PROOF WAITING FOR YOU GUYS, but instead of resolving this like a legitimate business you ELIMINATE the original post as if I would get OVER IT. I don't care how many people will stand by you. That doesn't stop that fact that my card information was STOLEN and used to buy items from *********************** AND WALMART.COM. I will never live this down...what type of establishment stands behind criminals as if the victim is in the wrong. My reviews will always hit this site, because y'all stole from the right one. Btw, I'm still waiting on that call MANAGEMENT!!!!!

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bianca D

    1 star

    06/02/2024

    We were profiled as soon as we walked towards the building. We were told to not jump on tables, act a fool or do the most in their restaurant because we were a young group. We had to stand outside and wait so One of my friends asked to just use the restroom right fast and was told to go pee behind the wall. Another friend was trying to be respectful and said yes sir to one of the officers and the officer told him dont say yes sir to me boy and continued to say rude things to him. After they let us in, We later was approached by the manager with a hostile attitude towards us. He basically told us we was a waste of a table because none of us bought any drinks. He continued to yell as us so we began to leave. What he didnt know was that 4 people bought drinks but hadnt got their drinks yet and 1 person had bought a hookah and was clearly sitting at the table smoking it. He was very rude and so were the security guards at the door. Worse experience and will not be going back.

    Local BBB

    BBB Atlanta & NE Georgia

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