Business ProfileforWhitaker Roofing Company, LLC

WRC has received roughly $13,000 on my roof from insurance. We owe our deductible.When my roof claim was solid, I told ************** wouldnt have money for my deductible until Spring, & was willing to wait & have the work done then. He said we could do a payment plan, & scheduled the work for Oct 23.The people who did the work damaged my front porch, & blew a fuse in our home with the generator. I didnt mention it as I felt the roof was beautiful & was appreciative of the work.****** came by in Nov to start the payment plan, & sprung the news we had to run my credit. Had I been told before, I wouldve refused. My credit aint great, and thats the honest truth! I was denied. My husband attempted to cosign, but was still denied. I asked if he could send me an *********** could start paying $500/mo in-house. He refused and stated they had another financing company.A family member agreed to co-sign, we submitted our information, & after over a month of daily phone calls, they told us in Jan that because the person didnt live with us, they couldnt cosign. We were never advised that a co-signer had to live with us, otherwise I wouldve refused as no one lives with us.****** assured me he would look into it & see what options remain, but I heard nothing else.Mid-Feb, ***** from the office called to set up an in-house plan. I told her my situation has changed as I am now pregnant and have been out of work due to HG. I assured her I would make a large payment in Mar, & would then pay anything I could afford monthly. At the end of Mar, I paid $500.On Apr 22, ****** from the office left me a voicemail asking for a call back. 10 MINS LATER, I received the message shown in the screenshot.We followed their instructions, & did everything they asked. Had I not been denied the invoice in Nov, I would have it halfway paid off by now. It took 4 months to receive an invoice.After being belittled via text, I would like no further communication while I continue to make payments