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Customer ReviewsforWhitaker Roofing Company, LLC
48 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Marty G
5 stars06/24/2024
Our roof had wind and hail damage. It looked so bad that people would notice it as they drove and then cold call a sales pitch, but we didn't know if we could trust them. **** on the other hand, came recommended from a friend. **** worked diligently to get our insurance to honor their policy even after we were switched to 3 different adjusters, with delays each time. Even after I was ready to just give up, **** coached us on how to advocate for ourselves. Finally, after all the approvals came through, **** helped by giving us a detailed explanation of the build process, so that we could make an informed decisions and choose the best option for us. The build day was very convenient. We had a job transfer out of state, so with the new roof, two hours after we put a sign in the yard, we had a buyer.Review from Robin B
1 star04/26/2024
DO NOT USE!! Although they may do good work, the financing is awful and some of the employees are RUDE!! I have posted on ******** what has transpired with this company so far. Check it out people!!!!!Review from Louis V
5 stars03/07/2024
I cannot express enough gratitude for the outstanding service provided by Whitaker Roofing Company. From start to finish, our experience with them was nothing short of exceptional..When we decided it was time to replace our roof, we reached out to several companies for quotes. Whitaker Roofing stood out from the beginning with their professionalism and attention to detail. From the moment they arrived for the initial assessment, it was evident that they were committed to ensuring our complete satisfaction..One aspect that truly impressed us was their willingness to involve us in the decision-making process. They not only replaced our roof with excellence but also allowed us to select the materials that best suited our preferences and the aesthetic of our home. Their expertise and guidance throughout this process were invaluable, and we couldn't be happier with the final result..What truly sets Whitaker Roofing apart is their dedication to customer satisfaction. During the project, they discovered a leak originating from a wooden frame on the exterior of our home. Despite it having nothing to do with the roof replacement, they took it upon themselves to address the issue promptly and efficiently. This complimentary service went above and beyond our expectations and truly reflects their commitment to excellence..Throughout the entire project, the team at Whitaker Roofing demonstrated professionalism, expertise, and a genuine commitment to ensuring our complete satisfaction. They turned what could have been a stressful experience into a seamless and positive one..I wholeheartedly recommend Whitaker Roofing Company to anyone in need of roofing services. Their exceptional service, attention to detail, and commitment to customer satisfaction truly set them apart. Thank you, Whitaker Roofing, for a job well done!Review from Dawn C
5 stars12/29/2023
I recently hired Whitaker Roofing Company to replace my roof after a recent hail storm did significant damage. It was a great experience from start to finish, and I would highly recommend them. Our rep was Dakota, and he was so professional. He eased our burden by working directly with the insurance adjuster and inspector. He communicated with me every step of the way and explained things thoroughly. On the day of the installation, the roofing crew worked efficiently to get it all done in one day, working until after dark with flashlights to clean up. I have not found one nail or old shingle anywhere on my property. I am very pleased with the level of service Whitaker Roofing provided and my beautiful new roof.Review from Marla W
5 stars11/13/2023
Professional and easy to work with from start to finish. *********************** was our rep, who handled everything including assisting with communications with our insurance adjuster. He explained the process thoroughly, answered all of my questions, and followed up afterwards. Roof installation crew was efficient and did a nice job cleaning up. Definitely recommend their services!Review from Richard B
5 stars11/10/2023
Very, very impressed with their work crew and management. Demolition and install of new roof was completed in 1 day. Crew tarped everything on the ground, took great care on my property. After they cleaned up you would have never known they were there if not for a beautiful new roof. Thank you for the great job, ****Review from Wanda W
5 stars11/02/2023
I used Whitaker Roofing to replace my roof. ****** came out to meet with me about the process. He was knowledgeable, helpful, and patient. He was very thorough in answering all of my questions and showing me samples of the new roof. He made sure I understood the entire process. He responded to text messages quickly and I never felt like I was bothering him with all of my questions. ****** was a great to work with from beginning to end. I would highly recommend Whitaker Roofing!Review from Tammy L
5 stars09/27/2023
***************** was very knowledgeable, helpful, professional and didnt leave you wondering about anything. Always, checked and kept you updated on everything. I would recommend this company and ***************** to everyone.Review from Vonceal S
5 stars09/27/2023
****************************. My roof is beautiful! Absolutely fabulous professional work,great cleanup,wonderfully friendly!! The crew were extremely considerate of my landscape, flowers, and gardens pots. I have never had such a great experience with work done at my home! Call Whitaker Roofing Company...it will be the best call you ever make! Many thanks to ****** and ****** for being so helpful.Review from Don F
5 stars09/13/2023
Had a hail storm yesterday and have had a couple roofing people knock on my door today. One person, ********************* with Whitaker Roofing Company, separated himself from the pack. He was the only one to actually climb up on my roof, clean about a bale of pine straw off it and check it out. When he came down he told me I had a roof in excellent shape with only a couple minor exceptions and that I dont need a new roof. He saved me from turning a claim in that would highly likely been refused by my insurance company and Im very grateful for his time, honest evaluation and candor. His card is now on my refrigerator ! Thanks *****!
Customer Review Rating
Average of 48 Customer Reviews
Contact Information
7575 Owl Creek Dr
Douglasville, GA 30134-1001
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 5:00 PM |
SuSunday | Closed |
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