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Find a Location

Georgia United Credit Union has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Georgia United Credit Union

      6705 Sugarloaf Pkwy Ste 100 Duluth, GA 30097-4926

      BBB Accredited Business
    • Georgia United Credit Union

      PO Box 100017 Duluth, GA 30096

      BBB Accredited Business
    • Georgia United Credit Union

      500 N Indian Creek Dr Clarkston, GA 30021-2362

      BBB Accredited Business
    • Georgia United Credit Union

      312 Canton Rd Cumming, GA 30040-2214

      BBB Accredited Business
    • Georgia United Credit Union

      PO Box 1781 Dalton, GA 30722-1781

    Business ProfileforGeorgia United Credit Union

    Financial Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.71/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/3/2022

    Years in Business: 66

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Georgia United Credit Union is a financial institution who offers a wide variety of products and services that are simple, compelling and make sense for everyday life.

    Products & Services

    This company's nature of business is Financial Services.

    Business Details

    This is a multi-location business.

    Find a Location

    Georgia United Credit Union has 17 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Georgia United Credit Union

        6705 Sugarloaf Pkwy Ste 100 Duluth, GA 30097-4926

        BBB Accredited Business
      • Georgia United Credit Union

        PO Box 100017 Duluth, GA 30096

        BBB Accredited Business
      • Georgia United Credit Union

        500 N Indian Creek Dr Clarkston, GA 30021-2362

        BBB Accredited Business
      • Georgia United Credit Union

        312 Canton Rd Cumming, GA 30040-2214

        BBB Accredited Business
      • Georgia United Credit Union

        PO Box 1781 Dalton, GA 30722-1781

      Headquarters
      6705 Sugarloaf Pkwy Ste 100, Duluth, GA 30097-4926
      BBB File Opened:
      11/6/2006
      Years in Business:
      66
      Business Started:
      1/1/1958
      Accredited Since:
      5/3/2022
      Type of Entity:
      Corporation
      Alternate Business Name
      • Georgia Federal Credit Union
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      10:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Adam Marlowe, VP of Marketing
      Contact Information

      Principal

      • Adam Marlowe, VP of Marketing
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: How to shop for financial services

      Customer Complaints

      36 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/03/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      My Account is currently in review due to me putting in too many loan applications the had advised me that the only reason the did this was because they thought it was fraud I have provided them all types of identification to prove that is was applying for these applications.. I also had received a 2600 hundred dollar loan at the time review the took 1600 dollars of the money and told Me I would have to pay the ***** and my contract will be Reconstructed I didnt agree to this at all I told you cant do that I have already signed documents and been funded the loan Im coming here to get my account situated and rest of my loan back.
      Read More

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shanah R

      1 star

      07/05/2024

      Since September 29, 2022, **** caused me to believe that my deceased Aunt who passed on Aug 16, 2022 removed me as her payable on death beneficiary on her account containing $578,000 on August 1, 2022. Only for it to be revealed that ************* with a family member to list the family member as the beneficiary of those funds following my aunts death-some 15 days later on August 16, *********************************** contravention of their own new account policies and other protocol which shows that on August 1, 2022 my aunt opened a new account and did not complete paperwork to designate beneficiaries at all. All of her bank account balances were to go to her estate.This financial institution is a penal institution full of ******* folks that have no place around money-they will lie and hide evidence and disregard laws.

      Georgia United Credit Union Response

      07/17/2024

      Our records confirm this reviewer has no membership, accounts, deposits, or loan products with Georgia United Credit Union ("GUCU") and is therefore not a "consumer" of the services of GUCU.  This reviewer has repeatedly advised **** of her goal which is to obtain funds from our depositor's payable-on-death accounts despite the depositors designation of a different family member as beneficiary of those accounts.  GUCU has an obligation to, and does, strictly follow the instructions of its depositors during their lifetimes with regard to disbursement of funds upon any such depositor's death, regardless of the expectations or satisfaction of a depositors relatives or the dynamics and disputes between family members who expected to inherit the funds from such accounts.   **** also denies the allegations of collusion, disregard, lawlessness, concealment, and the peculiar allegation of being a jail ("penal institution") as patently false and, in this medium, libelous. Given the nature of this complaint,  including the pending cross legal actions that have been filed by this reviewer and her family members against each other, we believe that we have addressed this BBB filing to the fullest extent possible here. It will not be discussed further in this forum, and we consider this matter closed.

      Local BBB

      BBB Atlanta & NE Georgia

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